Jeune femme de dos dans un champ de lin en bourgeonJeune femme de dos dans un champ de lin en bourgeon
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Partnership with Dieppe-Normandie TourismeCommitment charterprofessional and socio-professional members

Commitment Charter

The 2023/2024 commitment charter is an extension of our collective work of 2022. We are now taking our approach to responsible tourism a step further. The charter is now the same for all sectors (accommodation, catering, culture & leisure), and the criteria have evolved. They remain accessible to all, and are often based on common sense. The essential criteria, which form the basis of the partnership, are now mandatory, while the important criteria are recommendations.

Essential criteria

> Comply with all legal andregulatoryobligations, in particular:
Accessibility for people with reduced mobility
Labor law
Health and safety
Declaration of tourist tax

> Raise employee awareness of sustainable development issues.

> Implement actions to reduce energy and water consumption , and promotethe use of renewable energy wherever possible.

> Limit waste production and reuse or recycle unavoidable waste.

> Identify the sources of greenhouse gas emissions in your activity as a whole (building, equipment, travel, etc.).

> Ensure that your activity minimizes pollution and nuisances (noise, visual, olfactory, etc.).

> Give priority to local, environmentally-friendly and socially-responsiblesuppliers , when these are available, competitive and of sufficient quality.

> Provide information on the availability of public or alternative transport (bicycles, etc.).

> Measure and monitor customer satisfaction with a view to overall improvement.

> Update the Votre Information Touristique interface that feeds the Tourist Office website to provide reliable information to visitors.

Important criteria

> Participate in the planning and management of sustainable tourism in the destination.

> Manage purchases to minimize waste (lifespan, repairability, etc.).

> Encouragetap water consumption, in particular through micro-filtered water solutions.

> Promote the local origin and specific features of the products on offer (organic farming, etc.).

> Promote sustainable development actions in a fair and reliable manner.

> Promote vegetarian options and take account of dietary constraints.

> Encourage local initiatives promoting social, solidarity or environmental development.

> Welcome interns and work-study students.

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