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1st category

Logo 1ère catégorie Improving the way we welcome tourists and living up to the expectations of our clients (visitors, tourism service providers, partners, etc.) are the Dieppe Tourism Ofce’s priorities. The Tourism Office has also been aworded « Qualité Tourisme » and, since January 2014, has been classed as 1st category.

 

Our Categorie 1 Tourist Office is committed to :

 

Providing you with an easily accessible reception room and information area.

Assisting with formalities.

Offering you a place to sit.

Giving you free information on what the area has to offer.

Displaying its opening times in at least two foreign languages.

Giving you free access to a Wi-Fi connection.

Being open at least 305 days a year including Saturdays and Sundays during the peak season.

Providing answers to your queries all year long.

Providing a reception service with personnel that speak at least two foreign languages.

Providing paper maps and guides to the main attractions.

Giving you access to our website in three languages, accessible on, and made for, mobile devices.

  • Handing out all the tourist information in paper format, translated in at least two foreign languages, and relating to:
  • All graded tourist accommodations with their name, address, email, website, and grade.
  • Monuments and tourist sites that focus on culture, leisure, or the surrounding nature, and information on their price, opening hours, website, and contact details.
  • All local events.
  • Emergency phone numbers.

Updating all tourist information every year.

Displaying emergency phone numbers on the outside of the building.

Giving customers information on everything the region has to offer.

Allowing you to check the availability of rooms in graded accommodations.

Answering any queries and measuring customer satisfaction.

Providing tourist information on the most modern technology (social media, mobile devices, geo-tracking)

Respecting the requirements of the “Marque Qualité Tourisme” (Quality in Tourism Label).

Providing you with help to plan your stay.

Guaranteeing the reliability and relevance of all local tourist information.

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